Out of Retail

For the last 10 years, I’ve worked in Customer Service. It’s not the job I want. I don’t want to be a cashier or a barista. As much as I enjoy the job, it physically drains me and mentally stunts me. I want an office job. I want to be able to do more than making some latte art and ringing up people.

The best time of my life was being able to go upstairs at Di Bruno’s and process invoices and purchase orders. I had to use my mind, create order, file everything, and make sure everything was done correctly. Not to mention, I was happier as a person and felt like I was doing something meaningful to me. I don’t have the emotional energy to be cheery with every person that comes up to me. Being in an office and doing my work without distraction gave me the energy to get up and be actually nice to people who and wanted me to hang out with friends.

Being in customer service has not only made me more cynical of a person, it leaves me not wanting to talk to family or friends, or leave my house for 24 hours until my next shift. It makes me resentful of the industry as a whole. That is not who I am. I was shy but I didn’t want to hide from people.

For the last 5 years, I have been trying to transition from customer service. I tried working for media outlets in the Philadelphia area. I left my home to find a career in Media, specifically Television and Social Media. I’ve been chasing after a position like I had at the Riversharks for the past two years. I want to be able to create something and use my mind.

If I wanted to work in retail, I would have never gone to college. I wouldn’t have moved 2721 miles away from my home. I wouldn’t have left my job at Allegro. I wouldn’t have left my friends. I could have bought a house with my savings for my move. I could have paid off my cards. But nope, I was unhappy with what I was doing. I have potential to do more and more is not spending the next 30 years behind a coffee bar being talked to like I am an idiot.


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